Social Attraction Limited
Registered in England and Wales
Company No. 08977633
VAT No. 415 8373 88
Registered Office: Amelia House, Crescent Road, Worthing, BN11 1RL, United Kingdom
Email: info@socialattraction.co.uk
Telephone: 0208 099 7718
Social Attraction Terms and Conditions
Last updated: 8 October 2026
These Terms and Conditions (“Terms”) govern your use of www.socialattraction.co.uk (“the Site”) and your purchase or use of services, coaching, training programmes, courses, digital content, subscriptions, events, artificial intelligence services and other products provided by Social Attraction Limited (“Social Attraction”, “we”, “us” or “our”).
Please read these Terms carefully before using the Site or purchasing any product or service. By placing an order, making a payment, creating an account, subscribing to a service or otherwise agreeing to these Terms, you agree to be bound by them.
If you are a consumer, nothing in these Terms limits or excludes any statutory right or remedy that cannot lawfully be limited or excluded.
1. About These Terms
These Terms apply to your use of the Site and to contracts entered into with Social Attraction Limited unless separate written terms are expressly stated to apply to a particular service, programme or transaction.
Where a sales page, proposal, booking confirmation, programme agreement or separately signed agreement contains specific terms relating to a particular service, those terms form part of your agreement with us.
If there is a conflict between these Terms and service-specific terms agreed with you before purchase, the service-specific terms will take priority for that particular service, except where doing so would remove or reduce a statutory right that cannot lawfully be excluded or restricted.
For these Terms, a “Consumer” means an individual acting wholly or mainly for purposes outside their trade, business, craft or profession. A “Business Customer” means a person or organisation purchasing wholly or mainly for business purposes.
If you purchase services on behalf of a company or other organisation, you confirm that you have authority to bind that organisation.
2. Age and Eligibility
You must be at least 18 years old to purchase our coaching, training programmes, courses or subscriptions, create an account, use our AI Services or attend our events.
By purchasing or using our services, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.
We may refuse, suspend or terminate access where we reasonably believe this requirement has not been met.
3. Accounts and Registration
Where registration is required, you must provide accurate, current and complete information.
You are responsible for keeping your account details and password confidential and for taking reasonable steps to prevent unauthorised access to your account.
You must notify us promptly at info@socialattraction.co.uk if you believe your account or password has been accessed or used without permission.
You must not allow another person to use an individual account, coaching package, course membership or subscription unless we have expressly agreed otherwise.
4. Our Services
Social Attraction Limited provides services that may include dating and confidence coaching, personal development education, video coaching, in-person coaching, intensive training programmes, live events, digital courses, written and video materials, online communities, subscriptions, AI-powered services and related educational services.
The content, duration, format, timetable, inclusions and price of a particular service will be described on the applicable sales page, proposal, programme agreement, booking page, order confirmation or other information supplied before purchase.
We will provide our services with reasonable care and skill as required by applicable law.
We may use employees, trainers, coaches, contractors, venues, technology providers and other third parties to assist us in providing services. The use of a contractor or third-party provider does not remove any responsibility that applicable law requires Social Attraction Limited to retain.
5. Prices, VAT and Payment
Prices applicable to Consumers will be presented clearly before purchase and will include VAT where applicable, unless we are lawfully permitted to state otherwise.
Any additional mandatory charge will be disclosed before you place your order.
Prices for Business Customers may be stated exclusive of VAT where this is made clear before the contract is entered into.
Payments may be processed through Stripe or another secure payment provider. Social Attraction Limited does not ordinarily store full payment card information.
If payment is made in a currency other than pounds sterling, your bank, card issuer or payment provider may apply an exchange rate or additional fee. Such independently imposed charges are your responsibility.
Instalment Plans
Where you purchase a fixed-price coaching programme, course or other service and are permitted to pay the price in instalments, the instalment arrangement is a method of paying the agreed programme price. It does not convert the programme into a monthly subscription or a series of separately purchased sessions unless we expressly state otherwise before purchase.
Stopping an instalment payment does not by itself terminate the contract or remove payment obligations that have already arisen.
If you cancel a fixed-price programme, the amount that we may retain or recover will be determined under the cancellation provisions in these Terms and applicable law. We will not seek to recover an amount exceeding our reasonable legal entitlement arising from the cancellation.
Failed Payments
If a scheduled payment fails, we or our payment provider may make reasonable further attempts to collect it.
We may suspend access to unpaid services while a payment that is properly due remains outstanding.
6. Consumer Cancellation Rights
If you are a Consumer and enter into a qualifying distance or off-premises contract with us, you may have a statutory right to cancel the contract without giving a reason.
Services
For a qualifying service contract, the normal statutory cancellation period ends 14 days after the day on which the contract is entered into, subject to applicable statutory exceptions.
Starting a Service During the Cancellation Period
If you want us to begin providing a service before the statutory cancellation period has expired, we may ask you to make an express request for the service to begin.
If you then exercise a statutory cancellation right after performance has begun, you may be required to pay a proportionate amount for services properly provided up to the time you cancel where permitted by law.
If the service has been fully performed during the statutory cancellation period following your express request for early performance and the legally required acknowledgement has been obtained, your statutory cancellation right may cease when the service has been fully performed.
Digital Content
Where you purchase digital content supplied immediately and not on a tangible medium, such as an online course, recording, download or digital training material, we may ask you to:
- expressly consent to supply beginning before the end of the statutory cancellation period; and
- acknowledge that you will lose the statutory cancellation right once supply begins where applicable law provides for that consequence.
Where separate consent or acknowledgement is required by law, acceptance of these general Terms alone will not be treated as a substitute for obtaining it.
Specific-Date Services and Events
Certain contracts relating to leisure activities or other services taking place on a specific date or during a specific period may be excluded from statutory cancellation rights.
We will rely on such an exclusion only where it legally applies to the particular contract.
Other Statutory Rights
Your statutory cancellation rights are separate from rights you may have where a service is not supplied with reasonable care and skill, digital content is faulty, or we otherwise breach the contract or applicable law.
Nothing in these Terms removes those rights.
7. Coaching Programmes, Payments, Cancellations and Refunds
All Social Attraction Limited coaching courses, private coaching services and training courses are sold as complete coaching programmes unless we expressly state otherwise in writing before purchase.
You are purchasing the programme as a whole. You are not purchasing individual coaching days, sessions, calls, exercises or other elements separately.
The programme fee reflects Social Attraction Limited’s commitment to the complete programme and may include programme design, preparation, planning, coaching availability, reserved dates, trainer availability, administration, ongoing support, communications, digital materials and the allocation of limited coaching capacity.
The programme price must not therefore be divided by the number of coaching days, sessions, calls or other programme elements for the purpose of calculating an automatic refund.
Statutory Cancellation Rights
Nothing in this section removes any statutory cancellation, refund or other consumer right that cannot lawfully be excluded.
If you are a Consumer and purchase a qualifying service at a distance or away from our business premises, you may have a statutory cancellation period. Where such a right applies, it will be dealt with in accordance with applicable consumer law.
Once any applicable statutory cancellation period has expired, the cancellation and refund provisions below will apply.
Deposits and Reservation Payments
Where a deposit or reservation payment is required, Social Attraction Limited will reserve coaching capacity, programme availability, dates, personnel and resources for your programme.
Once any applicable statutory cancellation period has expired, a deposit will not normally be refundable if you cancel, withdraw from or decide not to proceed with the programme.
This is because the deposit is paid in consideration of Social Attraction Limited reserving limited programme capacity and committing resources to your booking.
Any amount retained will remain subject to applicable consumer law. Where required by law, the amount retained will not exceed the reasonable financial loss resulting from your cancellation.
Where the deposit represents no more than Social Attraction Limited’s reasonable loss arising from the reservation and cancellation, the deposit may be retained in full.
Payment of the Full Programme Fee
Once the full programme fee has been paid and any applicable statutory cancellation period has expired, payment is not refundable merely because you change your mind, change your personal circumstances, decide that you no longer wish to continue, decide that the programme is no longer suitable for you, fail to attend, or choose not to make use of some or all of the programme.
Social Attraction Limited will remain ready and willing to provide the programme in accordance with the agreed terms, dates and programme period.
Your decision not to participate in services that remain available to you does not create an automatic right to a refund.
Voluntary Withdrawal After the Programme Has Started
If you voluntarily withdraw from, discontinue or abandon a programme after it has commenced while Social Attraction Limited remains ready, willing and able to provide the agreed services, you are not automatically entitled to a refund for the unused part of the programme.
For example, if a programme includes 12 coaching days and you decide to stop participating after three coaching days, you are not automatically entitled to a refund of nine-twelfths of the programme price.
The programme has been purchased as one complete package and not as separately priced coaching sessions.
Amounts already paid may therefore be retained and outstanding programme fees may remain payable to the extent permitted by law and to the extent they represent Social Attraction Limited’s reasonable financial entitlement arising from the contract and your withdrawal.
Reserved Coaching Capacity
Social Attraction Limited operates with limited coaching availability.
When a programme is booked, we may reserve substantial coaching capacity, dates, coaches, trainers and other resources specifically for you. We may remove those dates from sale and decline other clients or commercial opportunities because that capacity has been committed to your programme.
If you subsequently cancel or withdraw, particularly after the programme has begun or at a point when the remaining capacity cannot reasonably be resold, Social Attraction Limited’s financial loss may represent a substantial proportion of the programme fee and, in appropriate circumstances, may amount to the entire programme price.
Where applicable law requires us to assess our loss, we may take into account:
- coaching and training already provided;
- programme preparation and design;
- support and communications already provided;
- coaching dates and capacity reserved for you;
- coaches, trainers and personnel allocated to your programme;
- venue, travel, accommodation and supplier commitments;
- bookings or commercial opportunities reasonably declined because capacity was reserved for you;
- the timing of your cancellation or withdrawal;
- our ability to resell the remaining capacity;
- lost profit resulting directly from the cancellation; and
- any costs saved or amounts recovered through reselling the relevant capacity.
We will not recover compensation twice for the same loss.
Non-Attendance
If you fail to attend a scheduled coaching day, session, call or other programme activity while Social Attraction Limited remains ready and available to provide it, that element of the programme may be treated as having been provided or allocated.
Non-attendance does not give you an automatic right to a refund, credit, replacement session, extension or alternative date.
Unused Programme Elements
If you choose not to use coaching sessions, support, materials, communications, calls, events or other benefits included in your programme while those services remain available to you, this does not create a refund entitlement.
Programme Completion Period
All programme services must be used within the programme period agreed at the time of booking.
Unused coaching sessions, programme days or other services do not carry over beyond the agreed programme period unless Social Attraction Limited agrees otherwise in writing.
When Refund Rights Still Apply
Nothing in this section prevents you from exercising a statutory right or remedy where Social Attraction Limited materially breaches the contract, fails to provide the agreed services with reasonable care and skill, cancels services without providing an appropriate alternative, or where applicable law otherwise gives you a right to a refund, price reduction, repeat performance or cancellation.
8. Programme Dates, Reserved Capacity and No Rescheduling
Where coaching dates, training dates, programme dates or event dates are agreed at the time of booking, those dates are fixed and form part of the programme purchased.
Social Attraction Limited operates with limited coaching capacity. When your programme is booked, we reserve specific coaching time, dates, coaches, trainers and other resources for you. That capacity is removed from availability and may no longer be offered to other clients.
For this reason, once a programme, coaching day, training day, session or event date has been confirmed, you do not have an automatic right to change, postpone, transfer or reschedule it because your circumstances or availability change.
Except where required by law or expressly agreed by Social Attraction Limited in writing, confirmed programme dates and coaching dates are final.
If you are unable or choose not to attend an agreed date, Social Attraction Limited is not required to provide:
- an alternative date;
- a replacement coaching session;
- a credit;
- an extension to the programme;
- a transfer to another programme;
- a transfer to another person; or
- a refund.
Where Social Attraction Limited remains ready and available to provide the agreed coaching or training on the confirmed date, the reserved coaching time may be treated as used whether or not you attend.
This applies because the coaching time has been specifically allocated to you and cannot necessarily be resold or reallocated at short notice.
Social Attraction Limited may, entirely at its discretion, agree to change a date in exceptional circumstances. Any such agreement must be confirmed by us in writing and does not create a right to reschedule any other part of your programme or any future booking.
Any alternative date offered by Social Attraction Limited is subject to availability.
If Social Attraction Limited needs to change or cancel an agreed date, we will take reasonable steps to provide an appropriate replacement date, replacement service or other remedy in accordance with these Terms and applicable law.
Nothing in this section limits any statutory right that cannot lawfully be excluded or restricted.
9. Video and Online Coaching
Video and online coaching sessions form part of the coaching programme purchased and will take place at the dates and times agreed with you.
Once an online or video coaching session has been confirmed, the coaching time is reserved specifically for you and removed from our available coaching capacity.
You do not have an automatic right to move, postpone, reschedule or transfer a confirmed video or online coaching session.
If you fail to attend, arrive late, are unavailable or choose not to participate while Social Attraction Limited remains ready and available to provide the session, the session may be treated as used.
Unused or missed video coaching sessions do not automatically entitle you to a replacement session, refund, credit or extension of your programme.
Social Attraction Limited may choose to permit a change in exceptional circumstances, but any change is at our discretion, must be agreed in writing and is subject to available coaching capacity.
Coaching programmes and sessions are personal to the client who purchased them and cannot be transferred, sold or shared with another person without our prior written agreement.
You are responsible for having a suitable internet connection, compatible device and appropriate environment for online coaching.
If a material technical failure on Social Attraction Limited’s side prevents us from delivering an agreed session, we will take reasonable steps to provide the affected part again or provide another appropriate remedy.
Nothing in this section affects any statutory right that cannot lawfully be excluded.
10. Live Events and Real-World Coaching
Some Social Attraction programmes involve coaching, training, exercises or interactions in real-world environments, including public places, hospitality venues, social venues and other locations that we do not control.
Where a live coaching day, training day or event forms part of your programme, the agreed date is reserved specifically for your booking and is subject to the fixed-date provisions in these Terms.
If you do not attend an agreed live coaching or training date while Social Attraction Limited remains ready to provide the programme, that part of the programme may be treated as used and will not automatically be rescheduled, credited or refunded.
Participation in real-world coaching may involve ordinary social risks including rejection, embarrassment, disagreement, disappointment and interactions with members of the public.
You remain responsible for your own behaviour, decisions and communications at all times.
You must act lawfully and respectfully and must respect the autonomy, privacy, personal space, consent and boundaries of other people.
If another person indicates that they do not wish to interact with you, you must respect that decision and end the interaction.
Our coaching does not authorise or encourage harassment, stalking, intimidation, coercion, threatening behaviour, discrimination, unwanted sexual conduct or any other unlawful or abusive behaviour.
You must follow reasonable safety instructions provided by Social Attraction Limited, its coaches or trainers.
We may pause or end an exercise or your participation where we reasonably believe that continuing would create a safety risk, involve unlawful conduct, materially infringe another person’s rights or substantially disrupt the programme.
We cannot control the behaviour, response or decisions of independent members of the public and cannot guarantee any particular result from a real-world interaction.
Nothing in this section excludes liability or consumer rights that cannot lawfully be excluded or restricted.
11. Travel and International Coaching
If you travel to participate in coaching, an event or another service, you are responsible for your own travel arrangements, passports, visas, entry requirements, accommodation and compliance with applicable local law unless we expressly agree otherwise.
You should consider suitable travel, cancellation, medical and personal insurance where appropriate.
If local law prohibits a proposed activity, that activity must not take place.
We are not responsible for independent travel disruption, immigration decisions, visa refusal, airline cancellations or other travel matters that are outside our reasonable control, except where applicable law provides otherwise.
12. Nature of Coaching
Social Attraction provides coaching, education and personal development services intended to develop skills, confidence, communication, decision-making and personal insight.
Coaching is not psychotherapy, counselling, psychiatric treatment, medical treatment or another regulated healthcare service.
We do not diagnose or treat mental health or medical conditions.
Information provided through coaching, courses, videos, podcasts, written materials, AI Services or other services is not a substitute for medical, psychological, psychiatric, therapeutic, legal, financial or other regulated professional advice.
If you require advice, diagnosis or treatment in one of those areas, you should consult an appropriately qualified professional.
13. Mental and Emotional Well-being
Dating and personal development coaching can involve discussion of personal experiences and may involve uncertainty, rejection, discomfort or challenging emotions.
You are responsible for deciding whether participation is appropriate for you.
If you experience significant psychological distress, a mental health crisis, suicidal thoughts or another condition requiring professional treatment or emergency assistance, you should seek support from an appropriate healthcare professional or emergency service rather than relying on our coaching services or AI Services.
Our staff or coaches may recommend that an exercise is paused or discontinued where they reasonably believe continuing would be inappropriate or unsafe.
Nothing in this section excludes or restricts any duty of reasonable care that we owe under applicable law.
14. No Guarantee of Results
We do not guarantee that our coaching, programmes, courses, events, subscriptions, digital products or other services will produce any particular dating, relationship, confidence, personal development, social, career, financial or other outcome.
Results vary between individuals and depend on factors outside our control, including your circumstances, effort, decisions, behaviour, opportunities and the independent choices of other people.
Testimonials, case studies and examples describe individual experiences only and do not amount to a promise that you will obtain the same result.
15. AI Services
Social Attraction may provide artificial intelligence-powered services, including the Gary Gunn AI Coach and future AI tools, assistants, chatbots or automated services (“AI Services”).
AI Services are provided for general educational, informational and coaching-support purposes.
They are not substitutes for professional medical, psychological, psychiatric, therapeutic, legal, financial or other regulated professional advice.
AI-generated information may be inaccurate, incomplete, inconsistent, inappropriate for your circumstances or out of date.
You should use reasonable judgement and independently verify important information before relying on it.
You remain responsible for decisions and actions you take following use of an AI Service.
Emergencies and High-Risk Decisions
You must not rely on an AI Service for emergency assistance, crisis intervention, diagnosis, treatment decisions or other decisions where incorrect information could create a serious risk to health, safety, legal rights or financial welfare.
If you or another person is in immediate danger or experiencing an emergency, contact the appropriate emergency service or qualified professional.
Availability and Third-Party AI Technology
AI Services may rely on third-party models, software, hosting infrastructure or other technology.
AI features may change as technology develops.
We do not guarantee that an AI Service will always be available, uninterrupted or error-free.
We may make reasonable changes for security, legal, quality, technical or product-development reasons.
AI Inputs
You must not knowingly submit confidential information belonging to another person or another person’s personal data unless you are entitled to do so.
Information submitted through AI Services will be handled in accordance with our Privacy Policy and applicable data-protection law.
AI Outputs
AI-generated outputs may not be unique and similar material may be generated for other users.
Any right to use AI-generated material remains subject to applicable law, third-party rights and any service-specific terms.
16. Recording Coaching Sessions
Acceptance of these general Terms alone does not constitute consent to recording a private coaching session where separate consent or another specific lawful basis is required.
If we intend to record a coaching session, we will notify you and explain the relevant purpose.
Where consent is the appropriate lawful basis, consent will be obtained separately.
Possible purposes may include providing a recording to you, quality assurance, training, service improvement or record-keeping. The purposes relevant to a particular recording will be communicated to you.
We will not use an identifiable private coaching recording in public advertising, marketing, social media, testimonials or public training content without obtaining any separate permission required for that use.
Recordings containing personal data will be stored, accessed, retained and deleted in accordance with our Privacy Policy and applicable data-protection requirements.
Client Recording
You must not livestream, publish, sell, distribute, commercially exploit or share a private coaching session or recording without our prior written permission and, where applicable, the permission of other identifiable participants.
You should not make your own recording of a private coaching session without informing us and obtaining our agreement, except to the extent applicable law provides a right that cannot lawfully be restricted.
17. Confidentiality
We recognise that coaching may involve personal and sensitive discussions and will handle personal information in accordance with our legal obligations, Privacy Policy and reasonable confidentiality practices.
Confidentiality is not absolute. Information may be disclosed where required or permitted by law, reasonably necessary to establish or protect legal rights, necessary to respond to a serious and immediate risk, or provided to service providers acting for us under appropriate data-protection and confidentiality arrangements.
You must not disclose non-public proprietary information, confidential training materials or confidential information belonging to Social Attraction or another programme participant where you have received that information in confidence.
18. Privacy and Data Protection
We process personal data in accordance with applicable data-protection law, including the UK GDPR and Data Protection Act 2018 where applicable.
Please read our Privacy Policy for information about the personal data we process, why we process it, lawful bases, retention, recipients, international transfers where applicable and your rights.
Coaching and AI conversations may sometimes contain sensitive personal information.
Where information constitutes special category personal data, we will process it only where an appropriate lawful basis and applicable condition for processing exist.
We aim to collect and retain only information reasonably necessary for the relevant purpose.
If a personal data breach occurs, we will assess and respond to it in accordance with applicable data-protection requirements.
19. Service and Marketing Communications
We may send communications reasonably necessary to administer your account, programme, booking, payment, course or subscription.
Marketing communications will be sent in accordance with applicable privacy and direct-marketing law.
Where you have a right to opt out of marketing, you may do so through the unsubscribe facility provided or by contacting us.
20. Intellectual Property
The Site and our original training materials, courses, videos, written content, frameworks, methodologies, exercises, graphics, branding, tools and other intellectual property are owned by or licensed to Social Attraction Limited and are protected by applicable intellectual property laws.
When you purchase access to our materials, we grant you a limited, personal, non-exclusive, non-transferable and non-sublicensable right to use those materials for your own lawful personal use during the period stated at purchase.
Unless we give prior written permission, you must not:
- copy or reproduce substantial parts of our materials;
- sell, sublicense, distribute or commercially exploit our materials;
- share paid account access with another person;
- upload paid materials to public websites or file-sharing services;
- republish our courses, materials or proprietary methodologies as your own;
- use our proprietary materials to create or train a competing commercial coaching product, course or AI service; or
- remove copyright, trademark or proprietary notices.
Nothing in these Terms transfers ownership of Social Attraction’s intellectual property to you.
21. Feedback
If you voluntarily provide feedback, comments, ideas or suggestions concerning our services, you permit us to consider and use that feedback without an obligation to compensate you.
This does not transfer ownership to us of your unrelated intellectual property or personal information.
22. Testimonials, Photographs and Case Studies
Purchasing or participating in a service does not by itself give us permission to use your identity, image or private coaching information in a public testimonial, photograph or case study.
Where you knowingly provide a written testimonial, video testimonial, photograph or other material for use in Social Attraction Limited’s marketing or promotional materials, we may use that material for the purposes explained or agreed at the time permission is given.
Permission may be given in writing, electronically or orally where legally valid. We may keep records of permissions provided to us.
We will not ordinarily publish an identifiable private email, private message or private coaching communication as a testimonial without appropriate permission.
Where a testimonial or promotional item contains special category personal data, we will obtain any explicit consent or other lawful permission required before using that information for promotional purposes.
Where our ongoing use is based on consent, you may withdraw that consent by contacting info@socialattraction.co.uk. Withdrawal does not affect the lawfulness of use before consent was withdrawn. Where required by law, we will stop future use and take reasonable steps to remove the material from promotional channels under our control.
23. Your Conduct
You must use the Site and our services lawfully and responsibly.
You must not:
- use our services to commit, encourage or facilitate unlawful activity;
- harass, stalk, threaten, intimidate or abuse another person;
- ignore another person’s refusal, personal boundaries or consent;
- infringe another person’s privacy, intellectual property or legal rights;
- impersonate another person or materially misrepresent your identity;
- upload malicious software or code intended to damage or interfere with our services;
- attempt to obtain unauthorised access to accounts, systems or data;
- systematically harvest personal information about other users without permission;
- use our services for spam or unauthorised advertising;
- materially disrupt another person’s use of our services; or
- use our coaching or content as justification for unlawful, abusive, manipulative or coercive behaviour.
24. Suspension or Removal for Misconduct
We may suspend or terminate participation where there is a legitimate reason, including serious or repeated breach of these Terms, threatening or abusive behaviour, safety concerns, unlawful activity, harassment, fraud, non-payment or material interference with the rights or experience of others.
Where the problem can reasonably be remedied, we will normally give you an opportunity to remedy it.
Immediate suspension or termination may be appropriate where safety, serious misconduct, illegality, threats, harassment or fraud are involved.
If a paid programme is terminated because of your material breach, the financial consequences will be assessed in accordance with the cancellation and loss provisions in these Terms.
25. User-Generated Content
If our Site or services allow you to post comments, reviews, messages or other content, you remain responsible for that content.
You must have the right to submit anything you post and must not knowingly post unlawful, defamatory, threatening, infringing, deceptive or privacy-violating material.
Where you intentionally post content to an area designed for publication to other users, you grant us a non-exclusive licence to host, display and technically reproduce the material to the extent reasonably necessary to operate the relevant service.
We may moderate or remove material where we reasonably believe it breaches these Terms, applicable law or another person’s rights.
We do not claim ownership of your user-generated content merely because you submit it.
26. Reviews and Public Feedback
We welcome genuine feedback, including positive and negative reviews.
Nothing in these Terms prevents you from giving an honest account of your experience or exercising a legal right.
You must not knowingly publish false factual statements, unlawful defamatory material, confidential information, threats, harassment or content that otherwise breaches applicable law.
27. Third-Party Websites and Services
Our Site and services may link to or use third-party services, including payment processors, video platforms, hosting providers, communications systems and AI technology.
Third-party services may be subject to their own terms and privacy policies.
We are not responsible for independent content or practices of websites and services we do not own or control.
Nothing in this section removes responsibility that applicable law places on us in connection with third parties we use to fulfil our own contractual obligations.
28. Subscriptions and Automatic Renewal
If you purchase a recurring subscription, the price, billing interval, key features, minimum term where applicable and automatic-renewal arrangements will be disclosed before you subscribe.
Unless otherwise clearly stated, a recurring subscription will continue and your authorised payment method will be charged at the applicable billing interval until the subscription is cancelled.
Cancellation
You may cancel a rolling subscription at any time before its next renewal through any cancellation facility made available to you or by emailing info@socialattraction.co.uk.
Unless a statutory cancellation or cooling-off right applies, cancellation will normally prevent the next renewal and access will continue until the end of the period already paid for.
We do not normally provide a partial refund merely because you stop using a subscription during a billing period where access continues to remain available for that period.
This does not affect any statutory cancellation, cooling-off, refund or other consumer right.
Renewal Rights
Where applicable law provides a cooling-off or cancellation right following renewal, we will honour that right.
Renewal Reminders
We will provide renewal reminders, end-of-trial information and other subscription notices where required by applicable law.
Subscription Price Changes
We may change the price of a recurring subscription for future billing periods.
Where a change increases the amount payable, we will provide reasonable advance notice and allow cancellation before the increased price applies.
Failed Subscription Payments
If a recurring payment fails, we or our payment provider may retry the payment and may suspend access while an amount properly due remains unpaid.
29. Changes to Services
We may improve, update or modify services to respond to developments in technology, security, law, regulation, third-party systems or customer needs.
Minor changes that do not materially reduce a purchased service may be made without requiring separate agreement.
If a material change significantly reduces a paid service during an existing fixed term, we will provide reasonable notice where practicable.
If the change materially disadvantages you and no reasonable equivalent is provided, you may cancel the affected unperformed portion and receive any refund or other remedy required under applicable law.
30. Changes to These Terms
We may update these Terms to reflect changes in law, regulation, technology, security, our services or our business practices.
Updated Terms may apply to future purchases and future use of the Site once published.
For an existing paid contract, we will not use a change to these Terms to remove a material contractual benefit or impose a significant new disadvantage without a legitimate reason.
Where a material adverse change affects an existing contract, we will provide reasonable notice and any cancellation or other right required by law.
31. Service Availability
We may temporarily suspend all or part of the Site or an online service for maintenance, security, technical problems, updates or events outside our reasonable control.
We do not guarantee uninterrupted availability of free Site content.
If a significant interruption prevents delivery of a material paid service, we will take reasonable steps to restore or replace it and provide any remedy required under applicable law.
32. Accessibility and Reasonable Adjustments
We aim to make our services reasonably accessible.
If you require a reasonable adjustment or accommodation, please tell us before the relevant session or event where possible.
We will consider reasonable requests in accordance with applicable law and the nature of the service.
33. Cancellation by Social Attraction
We may need to cancel, postpone or materially change a service because of illness, emergencies, venue problems, travel disruption, safety issues or another legitimate reason.
Where reasonably possible, we will offer an alternative date, coach, location or equivalent service.
If we cancel a paid service for reasons that are not your fault and cannot provide an appropriate alternative that you choose to accept, we will refund the amount paid for the part of the service that will not be supplied.
This does not affect any additional statutory rights you may have.
34. Force Majeure and Events Outside Our Control
We will not be responsible for delay or failure caused by an event genuinely outside our reasonable control, including serious transport disruption, natural disaster, war, terrorism, epidemic or pandemic restrictions, widespread telecommunications failure, government action or major supplier failure.
Where such an event occurs, we will take reasonable steps to minimise disruption and resume performance where practicable.
If an affected paid service cannot be delivered within a reasonable time and a reasonable alternative cannot be supplied, you may cancel the affected portion and receive an appropriate refund for the part not provided.
35. Liability
Liability That Is Not Excluded
Nothing in these Terms excludes or restricts liability where doing so would be unlawful.
In particular, nothing excludes or restricts liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or liability arising from statutory consumer rights that cannot lawfully be excluded or restricted.
Consumers
If you are a Consumer, we are responsible for loss or damage that is a foreseeable result of our breach of contract or failure to use reasonable care and skill.
Loss or damage is foreseeable where it was an obvious consequence of our breach or where both you and we knew when the contract was entered into that it might occur.
We are not responsible for loss that is not caused by our breach, negligence or another matter for which we are legally responsible.
Where you purchase as a Consumer, we are not responsible for business losses resulting from your consumer use, including loss of business revenue, profit, opportunity or commercial savings.
We are not responsible for independent decisions or behaviour of people you meet, date, approach or communicate with unless the relevant loss results from our own breach of legal duty.
Business Customers
If you are a Business Customer, then, to the maximum extent permitted by law, we will not be liable for loss of profit, loss of revenue, loss of business, loss of anticipated savings, loss of goodwill or indirect or consequential loss arising from the relevant business contract.
Subject to liabilities that cannot lawfully be limited, our aggregate liability to a Business Customer arising from a particular order or programme will not exceed the total fees paid or payable to Social Attraction Limited for that order or programme.
36. Intellectual Property Complaints
If you believe that material appearing on our Site infringes intellectual property rights belonging to you, contact:
Social Attraction Limited
Amelia House
Crescent Road
Worthing
BN11 1RL
United Kingdom
Email: info@socialattraction.co.uk
Please provide sufficient information for us to identify the material and understand the rights you believe have been infringed.
37. Complaints and Dispute Resolution
If you are dissatisfied with a product or service, please contact us first so that we have an opportunity to investigate and resolve the issue.
Complaints may be sent to:
Email: info@socialattraction.co.uk
Social Attraction Limited
Amelia House
Crescent Road
Worthing
BN11 1RL
United Kingdom
We will aim to deal with complaints fairly and within a reasonable period.
If a dispute cannot be resolved directly, the parties may agree to use mediation or another suitable alternative dispute-resolution procedure.
Nothing in these Terms requires a Consumer to give up a right to bring proceedings before a court where that right exists.
38. Governing Law and Jurisdiction
These Terms and contracts entered into under them are governed by the laws of England and Wales.
If you are a Consumer resident in another jurisdiction, this choice of law does not deprive you of mandatory consumer protections that applicable law gives you.
If you are a Consumer, you may bring proceedings in any court that has jurisdiction under applicable consumer law.
If you are a Business Customer, the courts of England and Wales will have exclusive jurisdiction over disputes arising from these Terms or a contract with us unless we expressly agree otherwise in writing.
39. International Use
Our Site may be accessed internationally.
You are responsible for complying with laws that apply to you when accessing our Site or participating in services outside the United Kingdom.
We do not require or encourage any person to engage in conduct that would be unlawful in the location in which a service is delivered.
Nothing in these Terms overrides mandatory local laws that apply to a transaction or activity.
40. Transfer of Rights
You may not transfer a personal coaching package, account or other personal service to another person without our written agreement.
We may transfer our rights and obligations under a contract to another organisation as part of a genuine restructuring, sale, transfer of business or change of service provider provided this does not materially reduce your contractual rights.
Where appropriate, we will notify you of such a transfer.
41. Entire Agreement
These Terms, together with the relevant order confirmation, sales page, proposal, programme agreement, Privacy Policy and any service-specific terms expressly incorporated into the contract, set out the agreement between you and us concerning the relevant service.
Nothing in this section excludes information, representations or statements that applicable consumer law treats as binding.
Nothing excludes liability for fraud or fraudulent misrepresentation.
42. Severability
If any provision of these Terms is found by a court or competent authority to be invalid, illegal or unenforceable, the provision will be treated as modified to the minimum extent necessary where lawful or deleted where necessary.
The remaining provisions will continue in full force and effect.
43. No Waiver
If either party delays or fails to enforce a right under these Terms, that does not automatically waive the right.
44. No Partnership or Agency
Nothing in these Terms creates a partnership, joint venture or agency relationship between you and Social Attraction Limited.
45. Third-Party Rights
Except where these Terms expressly provide otherwise, a person who is not a party to a contract governed by these Terms has no right to enforce that contract under the Contracts (Rights of Third Parties) Act 1999.
46. Notices
You may send formal notices concerning these Terms to info@socialattraction.co.uk or our registered office:
Social Attraction Limited
Amelia House
Crescent Road
Worthing
BN11 1RL
United Kingdom
We may send notices to the email address or other contact details associated with your account, purchase or booking.
47. Contact Information
If you have a question about these Terms, a payment, cancellation, subscription or service, please contact:
Social Attraction Limited
Amelia House
Crescent Road
Worthing
BN11 1RL
United Kingdom
Company No. 08977633
VAT No. 415 8373 88
Email: info@socialattraction.co.uk
Telephone: 0208 099 7718
Website: www.socialattraction.co.uk
48. Model Cancellation Form
If you have a statutory right to cancel a qualifying contract, you may use the form below. Use of this form is optional. You may instead send us another clear statement informing us that you wish to exercise your right to cancel.
To:
Social Attraction Limited
Amelia House
Crescent Road
Worthing
BN11 1RL
United Kingdom
Email: info@socialattraction.co.uk
I hereby give notice that I cancel my contract for the following service or digital content:
________________________________________
Ordered on / contract entered into on:
________________________________________
Name of consumer:
________________________________________
Address of consumer:
________________________________________
________________________________________
Signature of consumer, only if this form is submitted on paper:
________________________________________
Date:
________________________________________
